Privacy Policy

At DCW Nexus, your privacy and the security of your care-related data are our top priorities. This Privacy Policy outlines how we collect, use, and safeguard the information within our productivity platform.

1. Information Collection

We collect information necessary to provide efficient direct care management services, including:

• Professional Information: Names and roles provided during organization setup.
• Operational Data: Scheduling details, visit logs, and caregiver assignments.
• Technical Logs: Device type and app performance metrics to ensure 24/7 reliability.

2. Use of Information

The data collected is used strictly for the following purposes:

• To maintain and synchronize schedules across your organization.
• To provide real-time updates on care visits.
• To improve app stability and develop new productivity features.

3. Data Protection

DCW Nexus employs industry-standard encryption and security protocols. We do not sell or share sensitive care data with third-party marketers. Access to data is restricted to authorized personnel within your specific organization.

4. Third-Party Services

Our app may use essential third-party services for cloud hosting and analytics (such as Apple Analytics) to monitor app health. These partners adhere to strict confidentiality agreements.